Corps de l’article

1. Introduction

In the twenty-first century, the definition of literacy has increasingly reflected the ability to use technology for gathering and communicating information (Pilgrim & Martinez, 2013). Information and technology literacy consists of a set of basic skills that an individual should possess today. Not only does the modern citizen need to be able to use computers, but he should also be able to apply computer skills to real situations and needs (Lavidas, Komis, & Voulgari, 2017). Computer skills are required in order to search for information that constitutes or supports solutions to simple or more complex problems (Mawby, Foster, & Ellis, 2015). These problems are called information problems (Walraven, Brand-Gruwel, & Boshuizen, 2008), since they require information to be found and used. One of the many kinds of “information retrieval systems” is the search engine, an essential tool for finding useful information on the World Wide Web (Web). According to Sterling (2017), Google is by far the most popular search engine and is used all over the world, with hundreds of millions of search queries every single day.

In the past few years, information systems have come to dominate modern life, whether people are fully aware of their use or not. Different factors seem to affect their degree of use. Perceived ease of use (PEOU) and usefulness (PU) as well as self-efficacy have been widely credited with influencing the behavioural intention of users to use an information system (Almaiah, 2018; Davis, 1989). According to Surendran (2012), PEOU and PU are major factors in computer use behaviour based on the Technology Acceptance Model (TAM), developed by Davis (1989). Moreover, Rose, and Fogarty’s (2006) study found that self-efficacy is a significant predictor of PEOU and PU. Self-efficacy in the field of information seeking studies and, more specifically, in Wilson’s general model of information behaviour (1997) is conceived as one of the activating mechanisms of information seeking behaviour.

At the same time, several studies highlight the importance of IPS instruction in helping students perform effective searches on the Web (Brand-Gruwel, Wopereis & Walraven, 2009; Wopereis et al., 2008). A review of the literature reveals that different information problem-solving models exist that can be used to teach students the information problem-solving (IPS) process (Brand-Gruwel et al., 2009). The Information Search Process (ISP) model (Kuhlthau, 2004) and the Big Six Skills Model (Eisenberg & Berkowitz, 1990) are considered to be two of the most widely adopted process models in the field of information literacy (Gross, Armstrong & Latham, 2012).

Thus, this article studies the effects of a teaching intervention, based on the Big6 model, on university students’ perceptions and self-efficacy regarding the use of search engines. Big6 (http://thebig6.org) is a process model for information problem-solving. Developed in 1987 by Mike Eisenberg and Bob Berkowitz (2011), it is a well-known approach to teaching information and technology skills. It integrates information search tools with information technology tools in a systematic process to find, use, apply, and evaluate information for specific needs and tasks. 

2. Background

During the past few decades, research in the field of Information Systems has focused on understanding the effect of perceived self-efficacy, ease of use and usefulness on behaviours of information system users (John, 2013; Rose & Fogarty, 2006). The TAM model (Davis, 1989; Davis, Bagozzi, & Warshaw, 1989) has been widely applied in studies conducted to explain the acceptance behaviour of individuals using information technology and information systems (Surendran, 2012). In this model, the construct of “perceived usefulness” (PU) is defined as a user’s subjective perception of the extent to which a computer system will aid work performance, while “perceived ease of use” (PEΟU) refers to the extent to which the user expects a computer system or software to be easy to learn and use. The results of Amoako-Gyampah's study (2007) revealed that PEOU influences users’ behaviours and system usage, either directly or indirectly, through the system’s usefulness. Amoako-Gyampah also asserts that the easier it is to use a technology, the greater the benefits that can be expected from it. On the other hand, PU is related to individual impacts, such as improved individual productivity and performance (Seddon, 1997).

Social Cognitive Theory (SCT) declares that beliefs about outcomes are insufficient if individuals have doubts regarding their capabilities to undertake behaviours (Bandura, 1977). Bandura asserts that self-efficacy, in combination with outcome expectations, must be examined. The term “self-efficacy” refers to people’s beliefs about their capabilities to produce desired effects by their own actions. Bandura (1977) reports that self-efficacy is a major determinant of people's choice of activities, how much effort they will expend and how long they will sustain effort in dealing with stressful situations. In their study, Aharony and Gazit (2018) underline the importance of increasing students' intrinsic motivation in order to improve their information literacy self-efficacy that may help them in the academy, as well as in other aspects of their life in the future. Even though today's students are 'digital natives' and regularly use computers, some feel stressed when they have to handle vast amounts of information. Based on the results of Adalier and Serin’s study (2012), the more self-efficacy a person has, the higher the information searching performance level can be expected. In their study, Keshavarz, Esmaeili Givi, and Vafaeian (2016) have also noted that the users’ sense of self- efficacy plays an important role in successful information seeking. Similarly, while a study conducted (Parissis, Tselios, & Komis, 2010) to investigate the relationship between the participants’ search engine self-efficacy and the effectiveness of the expressed search actions, it was found that student’s self-efficacy is related to their expressed task performance.

Educational interventions can enhance students’ sense of self-efficacy in using search engines (Cordes, 2014; Van Dinther, Dochy, & Segers, 2011; Venkatesh & Bala, 2008). Students with procedural knowledge on how to use search engines will have more information on how easy or difficult the system is to use (Venkatesh & Bala, 2008). In addition, perceived ease of use and perceived usefulness seem to have a positive association with variables for involvement and control (Cordes, 2014). Cordes’s findings also reveal that when users have a stronger sense of control when using a search tool in terms of system feedback and interactivity, they find it easier to use and may spend less time performing searches. As a result, this permitted them to become more involved in developing effective searches, leading to better results and stronger perceptions of usefulness. Moreover, a review by Van Dinther et al. (2011) shows that it is possible to influence students’ self-efficacy through an educational program. More specifically, eighty percent of the intervention studies across several domains revealed a significant correlation between an intervention program and students’ self-efficacy. As for the information systems in particular, an educational program can help individuals familiarize themselves with the systems’ characteristics and applications.

A study conducted shows that students who have followed embedded instruction for information problem solving (IPS) regulate the IPS process and judge the information found more often than students who did not receive this instruction (Wopereis et al., 2008). Therefore, today's educational system is required to make individuals capable of solving information problems effectively while using the Internet. In fact, teaching interventions about the information problem-solving process can positively affect perceived ease of use and usefulness as well as self-efficacy regarding the use of Internet search tools. Venkatesh and Bala (2008), confirm that teaching interventions that help users obtain accurate perceptions of the characteristics and benefits of a system are of crucial importance during the initial phase of learning the system. Moreover, they are deemed essential for helping to minimize initial resistance to a new system and for helping to provide users with a realistic preview of it, which will help them develop an accurate perception of the features of a specific system and how it can help them accomplish their task. Y. H. Chen and Chengalur-Smith’s (2015) research outcomes regarding the information literacy instruction used as an intervention in their work found that training could shape user beliefs, foster favorable attitudes, and facilitate use. The above factors could, in turn, influence the behavioural intentions of students to use Web search tools. Web search tools are used to facilitate the process of searching the desired piece of information and are therefore included in information problem-solving models.

One of the prevailing models for teaching students how to solve an information problem is the Big6, due to its simplicity and its user-friendly approach to what are often extremely complex tasks (Thomas, Crow, & Franklin, 2011). In the following section, we argue why our study will use the Big6 as a basis to teach students how to solve information problems with the aid of Web search tools.

2.1. The Big6 Teaching Model for the Information Problem-Solving Process

A strong body of anecdotal research highlights the usefulness of the Big6 model, but only a limited number of studies look into what makes it an effective model and how it affects problem solving (L. C. Chen, Chen, & Ma, 2017). Several information problem-solving models exist for the IPS process, but the Big6 model helps students develop the skills and understanding that are necessary to find, process and use information effectively (Gross et al., 2012). Αs Santana-Arroyo (2013) notes, the Big6 model is an information literacy curriculum, an information problem-solving process, and a set of skills that provides a strategy for meeting information needs effectively and efficiently. By learning through this curriculum, students should be able to realize what they need to accomplish, decide whether a computer will help them to do so, and then be able to use the computer as part of the process of accomplishing their task (Eisenberg & Johnson, 2002).

The specific model is comprised of six major stages, each one containing two sub-stages, thus covering the full scope of the information problem-solving process (see Table 1). The models’ significance lies in the fact that it is applicable to both professional and personal life. According to one of its authors (Eisenberg, 2008), the Big6 differs from other models in that it provides a broad-based, logical skill set that can be used as a structure for developing curriculums involving distinct problem-solving skills. Eisenberg (2008) declares that the Big6 model doesn’t teach “isolated” computer skills; it teaches “integrated” information and technology skills. Several studies suggest that the Big6 model can be employed to teach how to use search engines (Foo et al., 2014; Santana-Arroyo, 2013). By applying the specific model, search engine users will understand how to select keywords and how to use Booleans operators and their possible combinations in order to perform a specialized query in a search engine to generate the best results.

Table 1

The Big6 Model (Eisenberg & Berkowitz ,1990)

The Big6 Model (Eisenberg & Berkowitz ,1990)

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The present study attempts to explore the extent to which a teaching intervention based on the Big6 model[1] can influence university students’ perceptions and self-efficacy towards the use of search engines.

2.2. Research Questions

The goal of this study is to investigate the impact of a teaching intervention based on the Big6 model regarding the IPS process and Internet search tools on students’ perceptions and self-efficacy regarding search engine use. More specifically, through this study, we attempt to answer the following research questions:

Could a student’s teaching intervention focusing on the use of Web search engines to solve information problems enhance:

  • students’ perceptions regarding the ease of use of search engines?

  • students’ perceptions regarding the usefulness of search engines?

  • students’ self-efficacy concerning the use of search engines?

3. Methodology

3.1. Research Design

This study made use of a quasi-experimental design to investigate whether a didactic intervention on the IPS process and Web search tools has an effect on university students’ perceptions regarding the use search engines. This research design was suitable for determining whether there is a causal relationship between the independent and the dependent variables. The independent variable was the didactic intervention and the dependent variables were students' perceived self-efficacy, usefulness and ease of use of search engines.

3.2. Participants

The research was conducted in the context of a compulsory course at the University of Patras with a sample of 138 university students (mean age of 20.2 years; SD = 3.2 years). The sample consisted of 5 male students and 133 female students. The course “ICT in Education” is held in the second semester of the second year at the Department of Educational Sciences and Early Childhood Education at the University of Patras in Greece. Therefore, the majority of the participants (126) were second-year students. The sample also included ten third-year students, one fourth-year student and one graduate student. The students, after being informed about the objectives of the study and assured that the research data would be kept confidential, were asked if they were willing to participate in the research study. All of the students agreed to participate in the study.

3.3. Research Procedure

The research was conducted at the Department of Educational Sciences and Early Childhood Education of the University of Patras, within the compulsory course “ICT in Education”, from February to June 2011. This course aims to help students become familiar with the main approaches to the introduction and integration of ICT in the educational process as well as the main models of ICT introduction in education. It also helps students develop basic skills in using current educational computer applications. A weekly three-hour lecture is given by the professor for 13 consecutive weeks, while two teaching assistants are in charge of the compulsory laboratory component (13 two-hour lessons). 138 undergraduates had enrolled in the course; their attendance at the laboratory sessions was mandatory for passing the course. These students were divided into seven groups of 20 students each, to match the number of workstations in the lab. The goal of this study was to determine participants’ perceptions regarding the perceived self-efficacy, usefulness and ease of use of search engines before and after an appropriate intervention.

3.3.1. Pre-Test Stage

During this stage, the 138 students who attended the course were asked to complete a survey during the first two-hour laboratory session. The survey included questions related to the objectives of this study. Participants were provided with a link to the online data collection platform SurveyMonkey, which gave them access to the survey. It took an average of 15 minutes to complete the questionnaire.

3.3.2. The Intervention: IPS Instruction

Following the pre-test, the 138 students who participated in this research received a two-hour intervention during the second two-hour laboratory session. The didactic intervention focused on increasing awareness of the IPS process and teaching students how to seek information using Web search engines.

3.3.3. Post-Test

The purpose of this stage was to determine the effect of the didactic intervention on the participants' perceived self-efficacy, ease of use and usefulness regarding the use of search engines. Consequently, all participants (138 students) were asked to answer the same questionnaire (post-survey) during the last laboratory session (13th session).

3.4. Teaching Intervention

Research in higher education has revealed that university students depend on the Internet to look for information to accomplish both academic and non–academic tasks, and that they do so mainly by using general-purpose search engines such as Google (Salehi, Du, & Ashman, 2018). Studies on the use of various search engines reveal that people of all ages have difficulties using them. For example, seniors seem to have difficulty in finding the information they want about search engines (Morrison, 2015). Aula, Khan, and Guan (2010) found that as task difficulty increases, users issue more queries and are more likely to visit more Web pages and spend more time on search engine result pages. Moreover, Walraven et al. (2008) show that children, teenagers and adults have difficulties specifying search terms, judging search results, sources and information. Their study also notes problems in the regulation of the process. Studies conducted at the University of Patras have led to similar findings. For example, Ntoulas, Stamou, Tzagarakis, and Christodoulakis (2001) reported that while users of search engines tend to use the functions of the engines they already know in order to find the information they want from the Web, they are not familiar with Boolean operators or search facilities that support them. The results of another study (Parissis et al., 2010) conducted to investigate university students’ information search strategies showed that most students used multiple keywords to find the required information and made limited use of logical operators and other logical expressions. These findings illustrated that these students have little knowledge of how to use search engines while seeking specific information. For this reason, a teaching intervention was developed to teach students how to use search engines more effectively to solve information problems. The instructional design of the intervention was based on the Big6 model of Eisenberg and Berkowitz (1990) and the Problem-Solving Approach developed by University of Patras researchers (Lavidas, Komis, & Gialamas, 2013; Lavidas et al., 2017).

Hence, as mentioned above, a teaching intervention concerning the information problem solving process, the Internet and its basic applications was conducted during the second compulsory laboratory session of the course “ICT in Education,” held in the spring semester of the academic year 2010-2011. The intervention focused on search techniques and strategic approaches to information retrieval (Notess, 2006). The intervention was divided into two parts. The first part focused on clarifying the concept of information problems and on the IPS process. The main 6 steps and subcategories of the IPS process (Eisenberg & Berkowitz, 1990) were clearly presented in this part. The second part consisted of the description of basic Web search tools (directories, portals, search engines) and information-searching strategies on the Web. Specifically, during the first part of the intervention after referring to the definition of the term “information problems,” students were asked to think of examples of information problems they encounter in their daily lives. The first part of the intervention was completed when several problems based on everyday information needs were mentioned and it was perceived that students had a satisfactory understanding of the term. The second part covered ways to approach and solve examples of information problems containing suitable cognitive conflicts in order to help students acquire more in-depth Internet skills for the purpose of solving similar problems. As claimed by de Grave et al. (1996), cognitive conflicts lead to conceptual changes. Accordingly, after a detailed presentation of the Big6 model and its stages by the teaching assistant, all students in each laboratory group (18 to 20 students in each session) had to collaborate to solve, step by step, several simple to more complex information problems of everyday life. For example, they were asked to find out which movies were playing in theaters that day and how much it cost to see them. In order to solve these problems they had to apply the steps of the model to each of the different information problems. For example, they first had to define the problem they had at hand and make the type of information needed as specific as possible (Lavidas et al., 2013). Subsequently, they had to determine all possible information sources and decide on the best one. In all cases, the Internet was considered the most suitable tool because of its quick access and the fact that it instantly gives a range of results with possible answers. Third, after realizing that search engines were the most suitable tools to help them find the desired information, they had to develop a list of keywords associated with the topic and refine them throughout the research process. They had to write down the topic, extract important words from that topic and find synonyms or related words. They then had to decide which of the search results could give them an answer based on the summary Google displays for each result. They extracted relevant information, discussed together the different answers given and ended up choosing the most appropriate one. Finally, they completed each solving procedure by judging the results and the series of steps followed. This procedure was repeated for a number of examples that had some interest for the students.

3.5. Research Instruments

The same survey instrument was used in the pre-and post-test to collect data from study participants. The survey was composed of four parts: demographic information, perceptions towards ease of use of search engines (PEOU), perceptions towards usefulness of search engines (PU) and self-efficacy towards the use of search engines.

Part one of the survey instrument asked for general demographic information (e.g. age, gender, education level, presence of a computer in their home, Internet access at home, length of time of Internet use) of the survey participants.

Parts Two and Three of the survey instrument included two components referring to respondents' perceptions of ease of use and usefulness of search engines. The two components were developed based on the Technology Acceptance Model (TAM). Two of the five dimensions of the TAM model were adapted: perceived ease of use (PEOU) and perceived usefulness (PU). Both the PEOU and PU scales consisted of six items. All questions were measured on a 7-point Likert scale (1 = very likely to 7 = very unlikely). The study required translating the survey instrument into Greek: first, two translators converted the scale statements from English to Greek, then two other translators converted the scale statements back to English. All four translators worked independently so as not to be influenced by each other. After that, the two English versions of the questionnaire were compared to the original English scales.

The Cronbach’s alpha for the 6 items consisting of the PEOU subscale was α = 0.879 for the pre-test and α = 0.901 for the post-test survey, suggesting a good reliability for the subscales. The Cronbach's alpha for the 6 items of the PU subscale was α = .932 and α = 0.912 respectively, suggesting they also have good reliability (Field, 2013).

Part four consisted of a component of perceived self-efficacy in using advanced Google search strategies. The term “perceived self-efficacy” refers to an identified level and strength of self-efficacy, in which strength is measured by the degree of certainty that one can perform a specific task (Bronstein, 2014). According to Kurbanoglu, Akkoyunlu, and Umay (2016), self-efficacy should be measured directly by the use of self-report scales. Bronstein (2014) declares that these scales consist of Likert items asking respondents to rate the strength of their perceptions of their abilities to perform specific behaviours successfully. Therefore, the self-efficacy scale employed in the current research is self-constructed (Bandura, 2006). The self efficacy scale, a 17-item inventory that measures respondents’ beliefs about their abilities to implement advanced Google search strategies, is based on Bandura’s concept of self- efficacy (Bandura, 2006). Students asked to rate how confident they are could use Google’s advanced search features by selecting a number on a 7-point scale, from “1 = not at all capable” to “7 = completely capable”. The Likert items used were developed based on information found on Google's Advanced Search page, launched in the year 2010. The search features on this page that can make a search easier and more efficient were specifically included in the survey. Cronbach's alpha reliability for the search engine self-efficacy scale (17 items) for both the pre- (α = .906) and the post- (α = .891) intervention questionnaires, demonstrated good internal consistency.

The questions/statements of the survey instrument are presented in the tables of the results section of the appendix.

4. Results

The quantitative analysis of the collected data was analyzed with SPSS 24. The data obtained from 138 participants of the study were analyzed using descriptive statistics and paired-samples t-tests (Field, 2013). The p < .05 standard was used to depict statistical significance throughout the study. A one-tailed test was used because only one direction of change is of interest to us: whether perceptions significantly improved after the intervention. Descriptive statistics were run to analyze the data from the pre-post intervention questionnaire concerning perceived ease of use, usefulness and search engine self-efficacy.

Table 2 shows the results of paired sample t-tests comparing the pre- and post-intervention mean values of students’ answers to six questionnaire items related to their perceptions of ease of use of search engines. The mean values of the students’ answers in the pre-intervention questionnaire range from to 5.49 to 5.97 while the mean values of their answers in the post-intervention questionnaire range from 5.77 to 6.16. Overall, the mean values of students' answers for all six items and the overall score of perceived ease of use point to a statistically significant improvement in students’ perceptions.

Table 2

Measurements for Perceived Ease of Use (PEOU): Pre-and Post-Intervention (N = 138)

Measurements for Perceived Ease of Use (PEOU): Pre-and Post-Intervention (N = 138)

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The estimates of the effect size revealed a medium effect of the teaching intervention, since the obtained values were between 0.2 ≤ r < 0.32 (Field, 2013).

Table 3 shows results of measurements before and after the teaching intervention relating to students’ perceptions of usefulness of search engines. The mean values of the pre-intervention questionnaire range from 6.09 to 6.50, while the mean values of the post-intervention questionnaire range from 6.36 to 6.68. The mean values of answers to the six items as well as the overall scale score of perceived usefulness given by the students in the post-intervention questionnaire are significantly higher compared to the values of answers in the pre-intervention questionnaire.

Table 3

Measurements for Perceived Usefulness (PU): Pre- and Post-Intervention (N = 138)

Measurements for Perceived Usefulness (PU): Pre- and Post-Intervention (N = 138)

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The estimates of the effect size revealed a medium effect of the teaching intervention, since the obtained values were between 0.2 ≤ r < 0.32 (Field, 2013).

Table 4 shows results of measurements before and after the teaching intervention concerning students’ perceived search engine self-efficacy. The mean values of respondents’ pre-intervention answers for the 17 questions regarding the statements about perceived search engine self-efficacy ranged from 2.92 to 5.20. The answer with the highest average score related to respondents’ capability to change the language of results pages that are returned by the search engine. The question with the lowest average answer referred to determining the time elapsed since the last page update the search engine will display. The mean values of the answers the students gave at the post-intervention questionnaire ranged from 3.64 to 5.48.

Table 4

Measurements for Perceived Search Engine Self-Efficacy: Pre and Post Intervention (N = 138

Measurements for Perceived Search Engine Self-Efficacy: Pre and Post Intervention (N = 138

-> Voir la liste des tableaux

Analysis of the answers to the final questionnaire also revealed that the question with the lowest evaluation was related to determining the last date and time of the results page, while the question with the highest average score related to defining the language of Web pages. Results of the paired samples t-test of the pre- and post-intervention measurements showed statistically significant differences for all items of the “perceived self-efficacy” scale as well as overall self-efficacy concerning the use of advanced search engine operations, except the item about the ability to exclude words from search results.

The estimates of the effect size revealed a medium effect of the teaching intervention, since the obtained values were between 0.2 ≤ r < 0.32 (Field, 2013).

5. Discussion

This research examined the effect of a Big6 teaching intervention on university students’ perceptions regarding the use of search engines on (i) perceived ease of use, (ii) perceived usefulness; and (iii) sense of self-efficacy. To reach our research objectives, a statistical analysis of the survey answers was conducted. From the research results, it is strongly evident that the teaching intervention can improve students’ perceptions regarding the ease of use and usefulness of search engines. The results displayed show that there are significant changes in the mean average of the indicator of search engine self-efficacy after the teaching intervention, compared to the corresponding mean average of the indicator before the intervention was applied. The statistical analysis showed that the intervention had a positive impact on both students’ perceptions and self-efficacy towards Web search engines. The Big6 model used as a framework to teach information problem-solving proved to be effective and supportive for university students. It proved to be a satisfactory intervention for the majority of the students, because their perceptions regarding the ease of use and usefulness as well as their self-efficacy beliefs about their ability to use search engines improved. The Big6 intervention contributed to the enhancement of students’ knowledge and understanding of the IPS process and how search engines work. It appears that due to the intervention, search engines became more familiar to participants and, as such, seemed easier to use. This is consistent with Davis and Venkatesh (2004), who argued that in order for an individual to form stable perceptions of ease of use of a system, he ought to have hands-on experience with the system.

DeLone and McLean (2003) also report that an individual performance impact can result when an information system has given the user a better understanding of the decision context or has changed the user’s perception of the usefulness of the information system. Venkatesh and Bala (2008) state that the application of interventions during the pre-implementation phase of an information system is of immense importance because it can ensure accurate perceptions of system features and how the system can help them perform a task. They also mention that information-related characteristics of a system will influence the determinant of perceived usefulness, and that the system-related characteristics will influence the determinants of perceived ease of use.

Furthermore, findings show that after students attended the specific course, their overall sense of self-efficacy regarding advanced uses of search engines was improved. A review by Van Dinther et al. (2011) reveals that within higher educational institutions, there is a significant correlation between an intervention program and students’ self-efficacy. Programs based on social cognitive theory have a stronger potential to enhance students’ self-efficacy. This observation is consistent with our collaboratively structured intervention, as shown above. The university students had to cooperate and apply the six stages of the Big6 model to solve examples of information problems during the teaching intervention.

In this article we have reported the results of a small case study related to students’ perceptions and self-efficacy regarding the use of search engines. We suggest that improvement in university students’ perceptions and self-efficacy can have a positive effect on their search strategies and behaviours.

Results from the present study cannot be generalized beyond the present setting. Studies with larger samples should be conducted using both quantitative and qualitative data to reinforce their results. Another limitation of the study, as with many other studies that are based on self-reported behaviour, is that its accuracy is difficult to verify. In addition, it is possible there is a bias as a result of the use of a quasi-experiment for this study. Most notably, a control group should be used for comparison with the experimental group.

Research findings indicate that university students should be taught information literacy concepts as well as how to apply the information problem-solving process and use Internet search tools. Not only higher education institutions, but educational institutions of all levels as well should incorporate teaching interventions in their programs concerning Internet search strategies and the IPS process (Georgas, 2013; Malliari, Togia, Korobili, & Nitsos, 2014). In this sense, information literacy programs are important for the educational process, but the impact of such programs should also be informed by research that investigates their impact in detail.