Résumés
Résumé
Diverses études ont mis en évidence l’importance des actions de communication en matière de changements climatiques pour favoriser l’adoption de comportements préventifs et adaptatifs au sein de la population. L’optimisation de l’efficacité de ces actions passe par une connaissance approfondie du public-cible. C’est ce à quoi sont vouées les études de segmentation, qui permettent d’identifier, parmi l’auditoire, des groupes qui partagent des caractéristiques communes, et de déterminer les meilleures stratégies pour les rejoindre. Il est par ailleurs reconnu que le cadrage de l’information médiatique, notamment en fonction du ton, du thème et du format, influence la manière dont les récepteurs y réagissent sur les plans attitudinal et comportemental. Dans le contexte de la création de Unpointcinq, le premier média web canadien-français voué à promouvoir l’action dans la lutte contre les changements climatiques au Québec, nous avons mené une étude de segmentation par questionnaire auprès d’un échantillon représentatif de 1280 Québécois francophones. Nous avons notamment sondé leur intérêt envers divers thèmes, types d’initiatives (ex. : individuelles, communautaires, gouvernementales) et types de cadres informationnels (ex. : économie, santé) susceptibles d’être couverts par Unpointcinq. Les analyses ont permis d’identifier trois segments qui se différencient principalement en regard de la pertinence perçue du média web et de l’intention de le consulter. La modélisation basée sur une analyse de régression logistique met en exergue les sept principales variables prédictives de l’intérêt global pour le média web chez le segment le plus intéressé.
Mots-clés :
- communication environnementale,
- changements climatiques,
- étude de segmentation,
- cadrage de l’information,
- média web
Abstract
Various studies show the importance of communication actions about climate change to promote preventive and adaptive behaviors in the population. In order for these actions to be effective, a deep understanding of the targeted audience is needed. This is what segmentation studies are dedicated to, namely identify groups among the audience that share common characteristics in order to determine specific strategies to target them. In addition, it is widely recognized that framing media information according to tone, theme and format, for instance, influences the way receivers react in terms of attitudes and behaviors. In the context of the creation of Unpointcinq, the first French Canadian Web media dedicated to promoting action to fight climate change in Quebec, we conducted a segmentation study with 1280 French Quebeckers. We notably assessed their interest towards different themes, types of initiatives (ex.: individual, community-based, governmental) and informational frames (ex.: economy, health) potentially covered by Unpointcinq. The analysis allowed the identification of three segments that mainly vary regarding the perceived relevance of the Web media and the intention to consult it. The model based on a regression analysis identified seven main predictive variables of the general interest for the Web media amongst the most interested segment.
Keywords:
- environmental communication,
- climate change,
- segmentation study,
- information framing,
- web media
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Parties annexes
Remerciements
Consortium sur la climatologie régionale et l’adaptation aux changements climatiques OURANOS,
Institut national de santé publique du Québec (INSPQ),
Ministère de la Santé et des Services sociaux du Québec (MSSSQ), et
Vox Pop Labs.
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